Subscription & Cancellation

Pricing

• Monthly — £7.99 per month. Billed every month.
• Annual — £69.99 per year. Billed once a year.

Prices are in pounds sterling. Tax, where it applies, is calculated at checkout based on your billing address.

Automatic renewal

Subscriptions renew automatically at the end of each billing period — monthly or annually, depending on the plan you chose — using the payment method you provided, until you cancel. Your next renewal date is shown on your Account page.

How to cancel

Open your Account page in the app and choose "Manage subscription". This opens the secure Stripe customer portal, where you can cancel, change your card or view your invoices. You can cancel at any time, and you do not need to contact us to do it.

When Pro access ends

Cancelling stops future renewals. Your PPS Pro access continues until the end of the billing period you have already paid for, then your account returns to PPS Free. Nothing you have saved is deleted — your bikes, tracks, sessions, setup history and best track setups all remain, and the PPS Free limits simply apply again to new items.

Failed payments

If a renewal payment fails, Stripe retries it and your Pro access continues while it is being retried. You will see a notice in the app asking you to update your card. If payment is not completed, the subscription ends and your account returns to PPS Free with your data intact.

Refunds

Your statutory rights under UK consumer law apply, including the 14-day right to cancel a new subscription. Because PPS Pro is digital content supplied immediately, that right can be lost once you have started using the paid features within the cancellation period. We do not offer a general refund for part-used billing periods, but if something has gone wrong with your subscription or you have been charged in error, contact us and we will put it right.

How billing is managed

Payments and subscriptions are handled by Stripe. Card details are entered directly into Stripe's payment form; Progressive Performance does not see or store your full card details. Invoices and payment history are available through the Stripe customer portal linked from your Account page.

Billing questions

Email info@progressive-performance.co.uk or message Progressive Performance on WhatsApp 07881 288658, with the email address on your account and the date of the payment.

Progressive Performance, a sole trader trading as PPS Suspension: